Client portal
How to submit a Fixed Term Deposit request in the client portal
Send a structured deposit request to the internal treasury team for review.
Written by Katrin Erb Updated Published Submit a Fixed Term Deposit request in the client portal so the internal treasury team can review the bank, funding route and placement details.
Before you start
Have the client name, currency, amount, term, value date, preferred bank, funding bank and funding account ready. If principal and interest use separate accounts, have both account numbers. You can also attach up to 10 supporting files; each file can be up to 20 MB.
Attachments can be PDF, JPEG, PNG, GIF, WebP, Word, Excel, CSV or plain-text files. Include only documents needed to process the request and use approved secure handling for confidential information.
Submit the request
In the client portal, open FTD Requests and select New Request.
Under Deposit Details, enter the Client Name, Currency, Amount, Term and Value Date. Choose an optional Book and Preferred Bank when applicable.
Review the calculated maturity date and, when available, the indicative rate and estimated interest.
Under Funding, choose the funding bank and enter the funding account. Enable Capital and Income Basis when interest must be paid to a separate income account, then enter both accounts.
Under Attachments, optionally add up to 10 supporting documents. Remove any unintended file before submitting.
Add any context the reviewer needs under Additional Notes.
Review the deposit details before you submit.
Select Create.
Flinq creates an FTD reference, changes the request to Submitted in the portal and returns you to the request list. Any attachments are stored securely with the request, are available to the authorised internal reviewer and remain with the accepted FTD record.
Track the request
Open FTD Requests to see your requests and their portal-facing statuses. Use Search to find a request, then open it to review its submitted and processed information.
The funding route is unavailable
If the selected funding bank cannot fund the preferred placement bank for the currency, Flinq shows that the funding route is unavailable. Choose a workable bank combination or contact the internal treasury team; do not enter a different account merely to pass the check.
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